Help & FAQ
Here you'll find answers to common questions about using the app, posting listings, and promoting your items.
If you need more help, just reach out; we're always happy to help neighbors.
Getting Started
Local List is a local marketplace designed to help people in the Harrison area buy, sell, and discover items, services, and events nearby.
Do I need an account to browse?
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No. You can browse listings without an account, but you must create an account to post listings or message sellers.
How do I create an account?
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Tap Sign Up, enter your email, ZIP code, and create a password.
Why do you ask for my ZIP code?
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ZIP codes help keep listings local, relevant, and reduce spam from outside the area.
How long does a featured listing stay featured?
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Featured listings remain highlighted for the duration of the listing or selected promotion period.
Are featured listing fees refundable?
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Featured listing payments are generally non-refundable unless a technical error or duplicate charge occurs.
Messaging & Safety
How do I contact a seller?
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Open a listing and tap the Message button to start a conversation.
Is Local List responsible for transactions?
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No. Transactions are arranged directly between buyers and sellers.
How can I stay safe when meeting buyers or sellers?
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Meet in public places, bring a friend if possible, and avoid sharing sensitive information.
How do I report a listing or user?
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Use the Report option on a listing or contact support.
Payments & Refunds
Does Local List handle payments between buyers and sellers?
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No. Payments for items are handled directly between buyers and sellers. Local List only processes payments for optional features.
What payments does Local List process?
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Local List may process payments for optional features such as Featured Listings.
What is the refund policy?
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Refunds are issued only for duplicate charges, technical issues, or payment errors.
How do I request a refund?
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Contact support with your account email and transaction details.
Policies & Prohibited Items
What items are not allowed?
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Illegal items, stolen property, adult content, restricted weapons, or anything violating laws are not allowed.
Can businesses post listings?
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Yes, as long as listings follow policies and remain relevant to the local community.
Can my account be suspended?
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Accounts that repeatedly violate policies or misuse the platform may be restricted or suspended.